LIDLAB Store Policy

Orders

All decals are made to order. Please review your order details carefully before completing your purchase.

Processing Time

Orders are typically processed and shipped within up to 10 business days. During periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information (when applicable).

Shipping

Delivery times vary depending on your location and the shipping method selected at checkout.

LIDLAB is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information provided by the customer, or other circumstances outside our control.

Any customs duties, taxes, or import fees are the responsibility of the customer.

Returns & Refunds

Due to the made-to-order nature of our products, we do not accept returns or exchanges unless:

• The wrong item was received

• The product arrives damaged

• There is a manufacturing defect

If you experience any of the above issues, please contact us within 14 days of receiving your order and include photos of the issue.

Order Changes & Cancellations

Need to make a change to your order? Contact us as soon as possible.

We will always do our best to accommodate order changes, cancellations, or address updates before your order has been produced or shipped. However, once production has begun or the order has been dispatched, changes may no longer be possible.

Installation

Customers are responsible for following the provided installation instructions.

LIDLAB is not responsible for damage caused by improper installation, removal, misuse, or modification of the product.

Product Compatibility

Please verify that you are ordering decals for the correct helmet model before placing your order.

LIDLAB is not responsible for orders placed for the wrong helmet model.

Warranty

We stand behind the quality of our products. If you believe your decal has a manufacturing defect, please contact us and we will review the issue on a case-by-case basis.

Normal wear, improper installation, accidents, misuse, or damage caused during use are not covered.

Contact Us

If you have any questions regarding your order, please contact us:

📧 orders@lidlab.store

📞 +46 72 362 27 35

🌐 lidlab.store